Intel Sets Goal of Reducing PC Support Costs Intel Drives Initiative to Reduce Cost of PC Support- Intel Corporation is taking a leadership position in reducing the cost of PC support. At its recent Wired for Management initiative in New York, Intel announce new PC management products and an overall strategy for reducing PC support costs by an average of 15% during the next year, with further savings over the following years. Key to Intelís strategy is a suite of software and hardware pieces that can be used to provide PC and network management.
Workgroup Strategic Servicesí Analysis
Intel is tackling one of the most challenging areas for network or system administrators. The cost of the actual hardware components of a PC or server make up only one third of the total lifetime cost of the system. Training and service and support make up the remaining tow thirds of the money spent to maintain a network. Workgroup Strategic Services finds it interesting that the one entity that contributed most to the margin erosion and price reduction for the hardware components of a personal computer and server is now turning its attention to the service and support element for Intel based computers. CA-Unicenter TNG links will allow Intel to coexist with heterogeneous networks without any reduction in manageability.
Intel is very intelligently moving toward more hardware integration within its processor families. New multimedia features will be offered soon in both Pentium and Pentium Pro chipsets. Workgroup Strategic Services also expects to see higher levels of networked management incorporated within the Intel hardware architecture, combined with additional functionality to the LANDesk suite of applications as it works with Computer Associates on Unicenter TNG. Intel will also incorporate future enhancements to the DMI standard.
Intel has clearly aligned itself with players targeting high level enterprise solutions. Within that very competitive area, Intel is providing the tools that allow it to coexist with other computing platforms. Given its price performance and increased manageability, Intel is making it very hard for IS managers to ignore its platform.
Within the Wired for Management initiative, Intel will focus on three areas: